Privacy Policy
Last updated: 15 October 2026
WERA Coaching takes your privacy seriously. We only collect the data we need to coach you safely and run the business, and we delete it as soon as we no longer need it. This policy explains which data that is, why, and what your rights are under the GDPR (AVG).
1. Who is responsible
WERA Coaching · KvK 93851669 · VAT NL005047138B58 · mateusz@weracoaching.com · +31 6 5885 0623. Mateusz is the contact person for all privacy questions.
2. What data we collect
| Type of data | Examples | When |
|---|---|---|
| Contact details | Name, email, phone number | Contact form, WhatsApp, booking |
| Health data | Health questionnaire, injuries, pain, medication, body measurements, movement screening | Intake and during coaching |
| Progress data | Training logs, progress photos, nutrition logs, check-in answers | During coaching, in the app |
| Payment data | Package, invoices, payment status | When you buy. Card and bank details are handled by Stripe; we never see them in full |
| Messages | Emails, WhatsApp and app messages | When you contact us |
| Website visit data | IP address, browser type and pages visited, in the hosting server's log files | When you visit this website |
3. Health data: special care
Health data is a special category under the GDPR. We only process it with your explicit consent, which you give at the intake, and only to make your training safe and effective. You can withdraw consent at any time. We may then no longer be able to coach you safely, and will tell you so.
Progress photos are never shared or published without your separate, written permission.
If you are under 16, a parent or guardian must give consent on your behalf.
4. Why we use your data
| Purpose | Legal basis |
|---|---|
| Answering your questions and booking the intake | Steps taken at your request before a contract |
| Delivering training, nutrition and online coaching | Performance of the contract; explicit consent for health data |
| Payments and invoices | Performance of the contract |
| Bookkeeping and tax records | Legal obligation |
| Keeping the website secure and working (server logs) | Legitimate interest: security and preventing misuse |
| Occasional updates about our services | Consent, which you can withdraw at any time |
We never sell your data and never use it for automated decision-making.
You are not required to give us your data. Without contact details we cannot reply to you, and without health information we cannot coach you safely.
5. Who processes data for us
We only share data with service providers who need it to deliver our services, under a data processing agreement:
- Everfit: coaching app, booking, training and nutrition plans, check-ins
- Stripe: payment processing. For fraud prevention and its own legal obligations, Stripe acts as an independent controller under its own privacy policy
- TransIP: website hosting and business email
- WhatsApp (Meta): messaging, only if you choose to contact us that way
- Our accountant: bookkeeping and tax
Some of these providers may process data outside the European Economic Area. In that case they use safeguards approved by the European Commission, such as standard contractual clauses.
6. How long we keep your data
- Health, progress and coaching data: deleted 12 months after our last session or coaching period, or earlier at your request
- Invoices and payment records: 7 years, as required by Dutch tax law
- Contact form and WhatsApp messages from people who did not become clients: deleted after 3 months
- Server log files: kept by our hosting provider for a limited period for security, then deleted automatically
7. Your rights
You have the right to access, correct, delete or receive a copy of your data, to restrict or object to its use, and to withdraw consent. Send your request to mateusz@weracoaching.com. We respond within one month and may ask you to confirm your identity first.
You can also file a complaint with the Dutch Data Protection Authority, the Autoriteit Persoonsgegevens.
8. Security
We protect your data with appropriate measures, including secure (https) connections, access only by the coach, and password-protected accounts and devices.
9. Cookies
This website does not use cookies for tracking or advertising, and fonts are served from our own server. The map on the homepage is provided by OpenStreetMap: when it loads, your browser connects to OpenStreetMap's servers, which receive your IP address. It does not set tracking cookies. If any of this changes, we will ask for your permission first and update this policy.
10. Changes
We may update this policy. The latest version is always on this page, with the date at the top.